Legal & privacy
Privacy Policy
This policy explains how Orix Marketing handles personal information when you browse this website, submit an enquiry, request a proposal or otherwise communicate with us.
Questions? info@orixmarketing.lkThis page at a glance
- 01We collect only information relevant to operating the website and responding to you.
- 02We do not sell personal information.
- 03You can contact us to exercise rights available under applicable law.
1. Who is responsible for your information
Orix Marketing (Private) Limited, registration number PV 129975, is responsible for the personal information described in this policy when it determines why and how that information is processed.
Our primary contact address is No. 13, Mezzanine Level, Realty Plaza, Ja-Ela 11350, Sri Lanka. Privacy enquiries may be sent to info@orixmarketing.lk.
2. Scope of this policy
This policy applies to this website, its enquiry and proposal forms, related email communications and first-party marketing attribution used to understand how an enquiry reached us.
A separate agreement, campaign notice or client instruction may apply when Orix processes information while delivering services for a client. In those circumstances, the client may determine the purpose of processing and its instructions take precedence for that activity.
3. Information we collect
The information collected depends on how you interact with us.
- Identity and business details, such as name, organisation, job-related context and country.
- Contact details, including business email address, telephone number and preferred contact method.
- Enquiry details, such as requested service, objectives, timing, website and indicative budget selection.
- Technical and usage information, including IP address, browser and device information, requested pages, timestamps and security events.
- Attribution information, such as landing page, referring page and UTM campaign parameters.
- Consent and preference records, including privacy consent and optional analytics choices.
- Correspondence and records created when our team responds to or progresses an enquiry.
4. Where information comes from
We receive information directly from you, automatically from your browser or device, from security and hosting providers, and from campaign links or referring websites. If another person provides your details, they should have authority to do so and should make this policy available to you.
5. Why we use information
We use personal information only for defined business and operational purposes.
- To provide the website and features you request.
- To assess, route and respond to enquiries or proposal requests.
- To communicate about a potential or existing business relationship.
- To understand enquiry sources and improve website, campaign and service performance.
- To maintain records, administer consent and respond to privacy requests.
- To detect spam, misuse, fraud, security incidents and unauthorised access.
- To establish, exercise or defend legal rights and comply with applicable obligations.
6. Basis for processing
Depending on the activity and applicable law, processing may be based on your consent, steps requested before entering a contract, performance of a contract, compliance with a legal obligation, or a legitimate business purpose that is not overridden by your rights.
Where processing relies on consent, you may withdraw that consent for future processing. Withdrawal does not affect processing already carried out lawfully.
9. International processing
Our website, providers and business activities may involve processing in countries other than your own. Where cross-border safeguards are required, we use measures appropriate to the information, service provider and applicable legal requirements.
10. How long information is kept
We keep information only for as long as reasonably necessary for the purpose collected, including enquiry follow-up, relationship management, security, accounting, legal and dispute requirements. Retention periods vary by record type and context.
When information is no longer required, we take reasonable steps to delete, anonymise or securely isolate it, subject to backups and lawful retention duties.
11. Security
We use administrative, technical and organisational measures intended to protect personal information against unauthorised access, loss, misuse, alteration and disclosure. Measures are reviewed in proportion to the nature of the information and service.
No internet transmission or storage method is completely secure. Please do not submit confidential credentials, payment-card details, medical records or other unnecessary sensitive information through general enquiry forms.
12. Your choices and rights
Depending on where you are located and the law that applies, you may have rights to request access, correction, completion, deletion, restriction, objection, withdrawal of consent, portability or review of certain decisions. You may also have the right to complain to a competent data-protection authority.
Submit a request through our Data Request page or email info@orixmarketing.lk. We may need to verify identity and clarify the request. Rights may be subject to lawful limitations, exemptions and retention obligations.
13. Children and external websites
This business website is not directed to children, and we do not knowingly seek personal information from children through general enquiry forms.
The website may link to third-party platforms and websites. Their privacy practices are governed by their own notices, and Orix is not responsible for those independent practices.
14. Changes and contact
We may update this policy when our website, services, providers or legal requirements change. The date above identifies the latest published version. Material changes will be communicated in a manner appropriate to their significance.
Questions, concerns and privacy requests may be sent to info@orixmarketing.lk or to Orix Marketing (Private) Limited at No. 13, Mezzanine Level, Realty Plaza, Ja-Ela 11350, Sri Lanka.